Terms and Conditions
Effective Date: January 1, 2026
Welcome to Helper Home. By accessing our website, browsing our services, or submitting a service enquiry, you agree to comply with and be bound by the following terms and conditions.
1. Scope of Facilitation
Helper Home acts as a coordination and facilitation agency connecting households with independent domestic workers, helpers, cooks, and caretakers. Specific responsibilities, compensation, hours, and expectations must be clearly agreed upon between the household and the domestic personnel during the initial coordination process.
2. Non-Medical Care Disclaimer
Services categorized under Japa Maid / Nanny, Elderly Caretaker, and Patient Caretaker represent non-clinical daily routine assistance, personal comfort, and companionship. These services do not constitute registered medical care, clinical nursing, or physician diagnostic treatment. Any medical or emergency requirement must be directed to licensed healthcare institutions.
3. Household Obligations & Respect
Households engaging domestic support coordinated via Helper Home agree to provide a safe, respectful, and dignified working environment free from harassment, hazardous conditions, or unreasonable demands outside agreed scopes.
4. Accuracy of Information
Enquirers agree to provide accurate and complete information regarding home locality, duties required, and household members to facilitate appropriate matching.
5. Governing Law
These terms and conditions are governed by and construed in accordance with the applicable laws of India.
6. Amendments
We reserve the right to revise these Terms and Conditions at any time. Changes become effective immediately upon posting to this website.